Privacy policy

1. Information on your device

WorldStream TV does not require a developer account. The app stores playlist sources, provider details you enter, saved channels, favourites, playback preferences, cached channel information and access-related settings in app storage on your device. Provider details can include a server address, username and password within the saved playlist or stream address.

The current app does not send this stored information to a WorldStream TV account or synchronisation server. Local storage is used to provide the player, remember your choices and load saved sources.

2. Playlist and streaming connections

Loading a playlist, channel image or stream connects your device directly to the host for that source. These connections include requests to public playlist hosts where their sources are used. The host can receive your network IP address, the requested address and technical connection details.

When you enter provider credentials, the app sends them to the selected provider to request its playlists or streams. Credentials may be included in the requested address. Only enter details for a provider you trust and are authorised to use. The provider handles information it receives under its own terms and privacy practices; WorldStream TV does not control its retention or use.

Connection security depends on the source address and provider. The app supports sources using HTTP as well as HTTPS. HTTP connections do not encrypt the request in transit, so information sent through them, including provider credentials, may be exposed to others on the network. WorldStream TV does not promise that every external source uses an encrypted connection.

3. Subscription information

Apple App Store or Google Play processes in-app subscription purchases under the relevant store's terms and privacy practices. The app receives purchase and restoration status needed to manage access. WorldStream TV does not receive your payment card details. Store billing records and subscription management remain with Apple or Google.

4. Advertising, analytics and support

The current version does not include advertising, analytics, tracking or crash-reporting services. WorldStream TV does not sell your playlist or provider data.

If you email support, we receive your email address, message and any attachments you choose to send. We use that information to respond to your request and handle related support or privacy matters. Your email provider and our support mailbox provider process the correspondence. Please do not send passwords, payment card details or unnecessary personal information.

5. Retention and deletion

Saved playlists, channels, provider details, favourites and preferences remain in app storage until you remove them or remove the app's local data. Use the app's source and channel deletion options to remove saved sources or channels, and its cache controls to clear cached channel information. You can remove remaining app-local records by clearing the app's data where your operating system provides that option, or by deleting the app.

WorldStream TV does not keep a server-side copy of these local records and cannot remotely erase your device storage. Device backups, exported or copied information, provider records, store billing records and support correspondence are separate. Their retention and deletion depend on the service holding them.

For information supplied directly to support, email [email protected] to request access, correction or deletion. We may need to verify your request. Information needed to resolve the request or meet applicable legal obligations may need to be retained for that purpose. Deleting the app does not cancel a store subscription; manage or cancel it through Apple App Store or Google Play.

6. Children's privacy

WorldStream TV does not knowingly collect children's personal information through a developer account or analytics service. Playlist and streaming content comes from external sources, and the app does not determine whether every source is suitable for children. Parents and guardians should supervise the sources and provider accounts children use. Contact us if you believe a child has supplied personal information to our support mailbox.

7. This website

This public website provides product information, support links and policies. It has no account sign-in, payment form or analytics scripts. Its hosting provider, Cloudflare, processes network requests and technical information such as IP addresses to deliver and protect the website. If you contact support by email, the support information described above applies.

8. Changes to this policy

We update this policy when the app's information practices change. The date above identifies the latest version. Any future account, synchronisation, analytics or other data service would require a corresponding update to this notice and the applicable store disclosures.